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Add a layer of artificial intelligence to your contact center to empower superior customer service.

Smart Assist Customer Service

Prevent unnecessary calls with 24/7 customer self-service. Provide AI-powered customer service on social media, mobile messaging, and live chat to let customers help themselves.

Resolve customer concerns

reduce support cost

Improve customer satisfaction

Reduce Call Center Volume

Simple, frequently asked questions don’t need a live agent to respond. Let AI handle these basic inquiries and free up live agents to focus on higher-value activities.

cost reduction

96%

Automate Routine Tasks

Seamless API integration

Deep learning algorithms

Learns from every interaction and 

gets smarter over time.

Centralized knowledge base

Smart Assist Features

Tracks every customer touch point, so agents have all the information they need in one place.

Integrates with existing CRM, live chat, mobile app, and messaging apps.

Live agent hand-off

Seamlessly switches from AI to a human agent for more complex requests.

The Smartest Way to Support Your Customers

Deliver superior customer service at a fraction of the cost.

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