Financial institutions can get to market quickly with a feature rich − pre-trained − Virtual Financial Assistant.
Abe.ai's Conversational AI Platform integrates into leading message and voice-powered IoT platforms. With one intelligence layer handling language understanding and formulating responses, adding future channels isn't an additional project. Additionally, all new training data and use cases are immediately available on all channels.
The VFA has a hierarchical feature structure containing thousands of digital banking use cases ranging from money movement to advanced service requests.
Abe.ai's Virtual Financial Assistant comes out of the box with the most frequently utilized features pre-integrated into leading digital banking provider APIs.
Abe.ai's Virtual Banking Assistant includes leading pre-built use-cases including digital banking, advanced money movement, bill pay, and insight driven alerting to drive a simple banking experience.
Use new onboarding channels to acquire customers. Retain them with a fully integrated Virtual Financial Assistant that is always there to help.
Utilize financial data and personalized insights to drive new account onboarding and product expansion. Combine enriched data with the ability to act quickly giving your customers improved decision making.
Increase your containment rate all while building an ever growing asset that effectively services your customers. When things go off the rails, seamlessly handoff pre-authenticated users to a human agent for simple service transition.
“We partnered with Abe.ai because of their unique focus on financial health. Voice and Chat interactions have the ease of simply asking questions about your finances.”
John Schulte
CIO, Mercantile Bank of Michigan
“With Abe.ai's omnichannel approach to Conversational Banking, our members can easily engage with Connexus across any channel while having the same experience.”
Paul Kurth
Digital Branch Manager, Connexus CU
New channels require a heightened focus on security. Abe.ai is defining best practices from biometric voice to use-case driven step up security measures.
Using OAuth2, the Virtual Financial Assistant leverages tokens from authenticating into current online & mobile infrastructure.
Encryption at rest and in transit ensures data remains private and secure as it passes through the digital banking API infrastructure.
Abe.ai uses best practices ranging from advanced PII recognition, text obfuscation in voice platforms, voice-biometrics, and dozens of other tactics for security.
Abe.ai maintains a cloud based infrastructure with best-in-class practices across application security, network security, information security, and redundancy.
After years of navigating financial institution APIs, Abe.ai has developed integrations and partnerships with leading digital banking providers that allow for seamless implementations.
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