AI & Fintech Blog

The latest news & insights from our team of banking, fintech, and AI experts.

Improved Customer Engagement and Cost Savings at the Same Time? It’s Possible!

The recent pandemic has fast-tracked the already rapid digital transformation of the financial services industry. In doing so, it has created a conundrum for many mid-to-small sized financial institutions (FI) – how to maintain a high level of customer service and increase customer engagement while also creating operational efficiencies (i.e. reducing costs, relieving over-burdened contact […]

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