AI & Fintech Blog

The latest news & insights from our team of banking, fintech, and AI experts.

Abe.ai Wins CreditUnions.com 2021 Innovation Series for Excellence in Member Experience Solutions

We are pleased to announce that Abe.ai’s Virtual Financial Assistant (VFA) has been selected as the winner of the Member Experience category in CreditUnions.com’s 2021 Innovation Series. The fourth annual series pitted us against three other stellar finalists. During a webinar featuring all of the finalists for the Member Experience category, our Co-Founder, Rob Guilfyole, […]

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Abe.ai and Glia Announce Digital Banking Partnership

We are very excited to announce our new partnership with Glia. Read our press release below to learn more about how this integration of two innovative technologies will provide financial institutions with a powerful customer service experience. FOR IMMEDIATE RELEASE: March 11, 2021 ABE.AI AND GLIA ANNOUNCE DIGITAL BANKING PARTNERSHIP Collaboration Provides Financial Institutions Seamless […]

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Considering a Virtual Financial Assistant? Here are the Use Cases that Drive the Highest ROI

If you’re a technology professional with a financial institution (FI), especially in innovation, digital channels or UX, you’ve likely heard about the benefits of an artificial intelligence (AI)-powered chatbot or Virtual Financial Assistant (VFA). Some of you might even be skeptical of these benefits if your FI doesn’t have many millions to invest in the […]

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TTCU Offers Members Voice Banking with New AI-Powered Virtual Financial Assistant

Congratulations are in order for our client (and friends) TTCU Federal Credit Union (TTCU) on the recent launch of their new Virtual Financial Assistant (VFA). Members of the Tulsa-based credit union can now leverage the power of Conversational Artificial Intelligence (AI) to get answers to a wide variety of financial questions via Amazon Alexa and […]

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Juan’s Three Things on Fintech – The Positive Side Effects of Working from Home

Thanks to the pandemic, 2020 has been an unprecedented year for everyone and virtually every industry, including Fintech. We’ve all spent more time at home and many of us have transitioned to working remotely. While this increased time at home has presented many challenges (some of which, like background distractions, you’ll see in this video), […]

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Why Now is the Right Time to Deploy Conversational AI in Digital Banking

Even before the onset of the recent pandemic, the transition to Digital Banking was well underway and documented. For financial institutions, having effective web and mobile banking platforms were no longer a “nice to have,” but a necessity. The recent environment has only further heightened the importance of managing finances thanks to the volatility of […]

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WHY ARTIFICIAL INTELLIGENCE IS THE NEXT WAVE IN DIGITAL BANKING’S EVOLUTION

We sometimes take for granted how easy financial institutions (FI) have made it for us to manage our financial lives. In times like these with a pandemic upon us, we realize we can still do most of our banking remotely from our homes. This not only benefits us as consumers, but it also helps the […]

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Five Things Financial Institutions Should Consider When Selecting a Conversational AI Provider

The ubiquity of conversational user interfaces including text-based messaging and voice-enabled devices is well documented at this point. The ability to use these conversational  channels for digital self-service is solidly moving from a delight to an expectation, across industries. As this once nice-to-have interface becomes a need-to-have, Conversational AI is not a question of IF […]

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