AI & Fintech Blog

The latest news & insights from our team of banking, fintech, and AI experts.

Experience the Power & Versatility of Our Multi-Tier Virtual Financial Assistant

We’re excited to announce that we are now offering our Virtual Financial Assistant (VFA) in four tiers, offering a wide range of capabilities ranging from managing common, unauthenticated service requests to securely performing banking transactions and proactively suggesting opportunities for financial wellness based on personal financial habits.    Visitors to Abe.ai can now experience several of the capabilities offered via the tiers for themselves, […]

Read

Abe.ai & POPi/o Partner to Provide Seamlessly Integrated Digital Customer Service Solution

We are pleased to announce another addition to our growing list of outstanding partners. We are excited to partner with POPi/o to offer financial institutions a best-in-class digital customer service solution. Read the press release below to learn more about this exciting new partnership. FOR IMMEDIATE RELEASE: December 7, 2021                                                                                         ABE.AI AND POPi/o ANNOUNCE […]

Read

Congrats to Rocky Mountain Law Enforcement Federal Credit Union!

Colorado-Based Credit Union Launches New Virtual Financial Assistant  Colorado’s law enforcement officers and their families now have an even more convenient way to get answers to their most common banking questions thanks to the new AI-powered Virtual Financial Assistant (VFA) now available on Rocky Mountain Law Enforcement Federal Credit Union’s (RMLEFCU) web site.  Their members can now conveniently get answers to frequently asked questions […]

Read

Banking UX Will Be Conversational

When demoing or discussing our Conversational AI solutions with prospective financial institution (FI) clients, one of the first questions we typically hear is “Can’t our customers already do these things with online banking or the mobile app?” The answer is of course, “most likely,” but it leads us to ask them the real question – “are they?”     While the pandemic has accelerated digital adoption, there is still room to grow usage of digital tools, especially for more advanced use cases.  Conversational AI shouldn’t […]

Read

WyHy Federal Credit Union Launches New AI-Powered Virtual Financial Assistant

Congratulations are in order for our client (and friends) WyHy Federal Credit Union (WyHy) on the recent launch of their new AI-powered Virtual Financial Assistant. Their members can now conveniently get answers to frequently asked questions 24/7/365 and when needed, be seamlessly transferred to a live Member Service Advisor for further assistance.    With their new Virtual Financial Assistant (VFA), visitors […]

Read

Rob Guilfoyle & Eric Hochstadt Demo on Behalf of Envestnet | Yodlee at Finovate Fall 2021

Our very own Rob Guilfoyle (Co-Founder) and Eric Hochstadt (Head of Product) conducted a demonstration of how hyper-personalized financial insights and goals-based micro-savings applications can be effectively delivered via Conversational AI technology during the recent Finovate Fall 2021 conference. This demo illustrates how when these three powerful capabilities are combined, it’s just like having a […]

Read

We Hope to See You Soon (In-Person or Virtually) – Abe.ai Fall Event Schedule

The Abe.ai team has a very busy Fall 2021 on tap as we are sponsoring and/or participating in several top industry events and conferences. With a mix of in-person and virtual events, these events present a great opportunity to chat with us to learn more about our Conversational Banking solutions as well as offering tremendous […]

Read

Abe.ai’s Juan Romera Discusses Hyper-Personalized Banking on Envestnet | Yodlee’s Launchpad Podcast

Our Product Evangelist Juan Romera recently sat down (virtually) with our friend Mike Langford, the host of Envestnet | Yodlee’s Launchpad podcast, to discuss “How Conversational AI is Driving Hyper-Personalized Banking Experiences.”  Listen below to hear Juan share his thoughts on how financial institutions of all sizes and types can leverage the power of AI […]

Read

Rob Guilfoyle Featured on Envestnet | Yodlee’s Launchpad Podcast

Our fearless leader (and Co-Founder) Rob Guilfoyle recently joined Mike Langford, the host of Envestnet | Yodlee’s Launchpad podcast, to discuss “How Engagement Tools Powered by Artificial Intelligence Are Enhancing Banking Customer Experience.”  Listen below to hear Rob and Mike examine the changing landscape of digital customer service and how AI is leading the charge.  […]

Read

How Community Financial Institutions Can Compete with Mega Banks When it Comes to AI

Artificial intelligence (AI) is pervasive in the financial services world.  Banks, especially large ones, are spending millions of dollars on deploying AI into many facets of their businesses.  Self-service for the consumer and small business segments are areas where we see many AI applications being offered by the top retail banks.  Virtual assistants (VAs) like […]

Read