AI & Fintech Blog

The latest news & insights from our team of banking, fintech, and AI experts.

Copper State Credit Union Now Offers Members the Ultimate in Digital Customer Service with the Launch of New Virtual Financial Assistant Known as “Penny” 

“Financial strength through financial empowerment leads to financial prosperity.” You can find this powerful statement on the website of Phoenix, Ariz. based Copper State Credit Union and it serves at the core of their vision to elevate the financial strength of Arizona families through every season of life.  With the launch of their new AI-powered […]

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Digital Banking Customer Service Just Got Easier for Members of the Healthcare Community Thanks to NIHFCU’s New Virtual Financial Assistant

Since 1940, the National Institutes of Health Federal Credit Union (NIHFCU) has proudly provided affordable loans and banking solutions to the healthcare and biomedical community. Known for offering “banking with heart,” NIHFCU prides itself on not only providing outstanding products and solutions, but also first-class customer service to its members.   Thanks to the launch of […]

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Members of 3Rivers Credit Union Can Now Enjoy the Ultimate in Digital Customer Service with the Launch of New Virtual Financial Assistant

Thanks to the launch of their new AI-powered Virtual Financial Assistant (VFA), known as “Sam,” members of Fort Wayne, Ind. based 3Rivers Credit Union can now conveniently get answers to frequently asked questions 24/7/365, and when needed, be seamlessly transferred to a live 3Rivers Team Member for further assistance.    With “Sam,” visitors to 3Rivers’ website […]

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Congrats to Rocky Mountain Law Enforcement Federal Credit Union!

Colorado-Based Credit Union Launches New Virtual Financial Assistant  Colorado’s law enforcement officers and their families now have an even more convenient way to get answers to their most common banking questions thanks to the new AI-powered Virtual Financial Assistant (VFA) now available on Rocky Mountain Law Enforcement Federal Credit Union’s (RMLEFCU) web site.  Their members can now conveniently get answers to frequently asked questions […]

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WyHy Federal Credit Union Launches New AI-Powered Virtual Financial Assistant

Congratulations are in order for our client (and friends) WyHy Federal Credit Union (WyHy) on the recent launch of their new AI-powered Virtual Financial Assistant. Their members can now conveniently get answers to frequently asked questions 24/7/365 and when needed, be seamlessly transferred to a live Member Service Advisor for further assistance.    With their new Virtual Financial Assistant (VFA), visitors […]

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Abe.ai Wins CreditUnions.com 2021 Innovation Series for Excellence in Member Experience Solutions

We are pleased to announce that Abe.ai’s Virtual Financial Assistant (VFA) has been selected as the winner of the Member Experience category in CreditUnions.com’s 2021 Innovation Series. The fourth annual series pitted us against three other stellar finalists. During a webinar featuring all of the finalists for the Member Experience category, our Co-Founder, Rob Guilfyole, […]

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TTCU Offers Members Voice Banking with New AI-Powered Virtual Financial Assistant

Congratulations are in order for our client (and friends) TTCU Federal Credit Union (TTCU) on the recent launch of their new Virtual Financial Assistant (VFA). Members of the Tulsa-based credit union can now leverage the power of Conversational Artificial Intelligence (AI) to get answers to a wide variety of financial questions via Amazon Alexa and […]

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