The latest news & insights from our team of banking, fintech, and AI experts.
Now that I have your attention thanks to the title of this post – a Product Evangelist for a company building Virtual Financial Assistants couldn’t possibly be calling them “old news” right? – let me explain. I recently received an email promoting an upcoming AI conference and the first paragraph stated that this year’s conference […]
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Our lineup of outstanding partners continues to grow! We are excited to partner with Lumin Digital to offer their clients our Virtual Financial Assistant as part of their leading digital banking solutions. Read the press release below to learn more about this exciting new partnership. FOR IMMEDIATE RELEASE: April 14, 2021 […]
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A recent article by Finextra goes into great detail about why “Conversational Banking Is a Competitive Necessity in a Remote-Everything World.” This perspective is supported by research from Cornerstone Advisors stating that by the end of 2020, the number of mid-sized banks and credit unions that had deployed a chatbot had grown from four to […]
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We are pleased to announce that Abe.ai’s Virtual Financial Assistant (VFA) has been selected as the winner of the Member Experience category in CreditUnions.com’s 2021 Innovation Series. The fourth annual series pitted us against three other stellar finalists. During a webinar featuring all of the finalists for the Member Experience category, our Co-Founder, Rob Guilfyole, […]
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We are very excited to announce our new partnership with Glia. Read our press release below to learn more about how this integration of two innovative technologies will provide financial institutions with a powerful customer service experience. FOR IMMEDIATE RELEASE: March 11, 2021 ABE.AI AND GLIA ANNOUNCE DIGITAL BANKING PARTNERSHIP Collaboration Provides Financial Institutions Seamless […]
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If you’re a technology professional with a financial institution (FI), especially in innovation, digital channels or UX, you’ve likely heard about the benefits of an artificial intelligence (AI)-powered chatbot or Virtual Financial Assistant (VFA). Some of you might even be skeptical of these benefits if your FI doesn’t have many millions to invest in the […]
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Congratulations are in order for our client (and friends) TTCU Federal Credit Union (TTCU) on the recent launch of their new Virtual Financial Assistant (VFA). Members of the Tulsa-based credit union can now leverage the power of Conversational Artificial Intelligence (AI) to get answers to a wide variety of financial questions via Amazon Alexa and […]
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Thanks to the pandemic, 2020 has been an unprecedented year for everyone and virtually every industry, including Fintech. We’ve all spent more time at home and many of us have transitioned to working remotely. While this increased time at home has presented many challenges (some of which, like background distractions, you’ll see in this video), […]
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We live in a world of “right here, right now” and there is no going backwards. If anything, we, as digital banking customers, want the speed, quality and functionality of our experiences to all get better and faster. It is about continual improvement and packing more into the little screen on the little devices and […]
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In this installment of “Questions From Our Last Meeting,” we cover a common question that we receive from financial institutions that are considering enhancing or updating their digital infrastructure surrounding what technology, if any, needs to be in place to realize the best value from a Virtual Financial Assistant. Setting the Scene: Date: October 2020 […]
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