Tag: banking

Bot Thoughts from the World’s Largest Fintech Conference

Money20/20 is the world’s largest fintech conference. Because banking is always cited as a use case of bots, I wanted to share my thoughts on what’s happening in the space. My single biggest takeaway from Money20/20 Intelligent conversational software will eliminate the cognitive load required to plan and manage a person’s financial life. These intelligent … Continue reading “Bot Thoughts from the World’s Largest Fintech Conference”

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A bot walks into a bank…

This past April, it wasn’t Steve Jobs on stage, it was Mark Zuckerberg. At the annual F8 developers conference, Facebook announced the opening up of its Messenger API, meaning that the social network was betting big on bots. For today’s banking executives, this “app” thing has now become this “bot” thing. Conversation is the new UI As … Continue reading “A bot walks into a bank…”

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