AI & Fintech Blog

The latest news & insights from our team of banking, fintech, and AI experts.

5 Steps To Prepare Your Bank For AI

Artificial intelligence (AI) might sound like something out of a science fiction novel, but it’s becoming a reality faster than you might think. Owing to recent advancements in big data, computational hardware, and machine learning, artificial intelligence is becoming increasingly powerful and useful by the day. And the technology isn’t going away anytime soon. Andrew […]

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How 10 Big Banks Are Using Chatbots to Boost Their Business

Chatbots are exploding in the finance industry, and it’s no surprise why. With the ability to automate operations, reach more customers, and provide a more friction-free banking experience, chatbots are streamlining and optimizing many banks’ digital services. Here’s how the world’s biggest banks are using chatbots to boost their business. 1. Bank of America As one […]

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Why Chatbots Will Replace IVR in Banking

Everyone knows the frustration of talking to banking customer service on the phone. You call in with a straightforward question and get the dreaded interactive voice response (IVR) recording. Before you know it, you’re listening to a robotic voice ask how it can direct your call and having to give short, over-enunciated responses trying to […]

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Top 3 Challenges for Community Banks: Lessons from ABA NCCB 2017

Last week, the Abe team participated in the annual American Bankers Association’s National Conference for Community Bankers (ABA NCCB). The event focused on community banking trends and insights from the leading industry experts. More than 25 speakers took the stage to discuss how to meet the key challenges of innovation, cybersecurity, and attracting new customers. […]

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Meet Linc, Your Bank’s Virtual Financial Assistant

Introducing Linc: A fully customizable, all-in-one money management chatbot designed to build better relationships between your bank and your customers.

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The Ultimate Guide to 2017 Fintech Conferences

In 2017, the industry’s leading Fintech conferences will focus on partnerships between Fintech startups and traditional financial institutions, compliance with regulatory changes, improving the customer experience, appealing to younger generations, and digital innovation. January Strategic Venturing & Partnership Between Fintech & Financial Institutions January 25-26, 2017 | New York, NY Industry leaders come together to […]

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Conversational Banking Will Transform the Financial Services Industry

The arrival of the digital age has disrupted the retail banking industry and altered the relationship between banks and their customers. Where banking once meant interacting with customers in brick-and-mortar branches, new digital banking channels like websites and mobile apps have opened up an entirely new way to reach customers and do business. Online and […]

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How Banks Can Overcome the Challenge of Innovation

The banking industry is evolving, and financial institutions are under pressure to adapt to remain competitive. Innovation has perhaps never been so important as it is now. But for many banks, the challenge of innovating within the constraints of existing legacy infrastructures makes innovation difficult. So how can these banks innovate to stay in the […]

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Lessons from AI Industry Experts: RE•WORK Virtual Assistant Summit 2017

Last week, I headed to the east coast to represent Abe at the second annual RE•WORK Virtual Assistant Summit in San Francisco. The summit focused on deep learning algorithms, methods, and trends from some of the world’s leading technology innovators. Over 40 speakers took the stage to share their thoughts and expertise on the artificial intelligence […]

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Meet Abe at the ABA National Conference for Community Bankers

Here at Abe, we’re advocates for financial technology innovation that benefits community banks and their customers. That’s why we built Abe, an AI-powered banking chatbot that leverages the power of machine learning and natural language processing to communicate with users in normal, conversational language. Users securely connect their financial accounts, and Abe automatically creates a […]

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