AI & Fintech Blog

The latest news & insights from our team of banking, fintech, and AI experts.

Announcing Sidekick, Abe’s New Account Sharing Feature

No man is an island, and neither are your finances. Here at Abe, we understand that money management can be difficult, especially when your finances are shared with a partner, spouse, or parent. So we asked ourselves, how can we bring Abe’s smart financial advice to people with shared finances? Today, we’re excited to announce […]

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Is Bank of America’s Chatbot Erica Actually Useful?

Last month, Bank of America unveiled their new AI-powered chatbot Erica at Money20/20. The chatbot, which will be available starting next year, is being touted as an intelligent virtual financial assistant that can help Bank of America customers make smarter financial decisions. Like other financial chatbots, Erica provides answers about a user’s finances in normal […]

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What Is Conversational Banking?

The digital banking revolution has made accessing our financial information easier than ever. Online and mobile banking platforms have mostly eliminated the need to visit brick-and-mortar branches by providing convenient access to our financial information through websites and apps. Tasks like making deposits, checking account balances, and paying bills can all be done on the […]

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What Banks Need to Know About Financial Chatbots

Banking is one of the industries most at risk of major disruption in the next three years. At the heart of this disruption are innovative financial technologies, which are rapidly transforming digital banking. As tech-savvy consumers—especially Millennials—develop higher standards for customer service and convenient, friction-free digital experiences, banks must evolve in order to remain competitive […]

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5 Reasons Your Bank Needs a Bot [Webinar]

The digitalization of the banking industry is rapidly transforming the way banks do business with their customers. To remain competitive in this innovative climate, banks must keep up with the latest in digital banking technologies. Artificially intelligent financial chatbots are the most recent innovation in digital banking products. Leveraging the power of natural language processing, […]

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How Conversational Banking Will Impact Credit Unions

Here at Abe, we’re excited about the future of consumer financial services. As digital technologies continue to evolve, we’re especially interested in the impact conversational banking interfaces will have on community banks and credit unions. This month, our own Keith Armstrong (co-founder and COO of Abe) was a featured guest on CUbroadcast, a popular online […]

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Financial Chatbots Are Coming, But It’s More About the “Bot” Than “Chat”

Financial Chatbots Tyler Griffin, Entrepreneur in Residence at CFSI, recently wrote a wonderful article on financial chatbots, covering the history of their use with a focus on the modern-day user experience and highlighting their current limitations, especially those not powered by “true artificial intelligence.” Griffin’s article brought up a lot of great points. Because some financial […]

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Bot Thoughts from the World’s Largest Fintech Conference

Money20/20 is the world’s largest fintech conference. Because banking is always cited as a use case of bots, I wanted to share my thoughts on what’s happening in the space. My single biggest takeaway from Money20/20 Intelligent conversational software will eliminate the cognitive load required to plan and manage a person’s financial life. These intelligent […]

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Talkabot 2016 Conference Recap

This week, the Abe team headed to Austin, Texas for the first annual Talkabot conference. Organized by the developers of Howdy and Botkit, Talkabot is North America’s largest annual gathering of developers, entrepreneurs, and technologists building bots and other conversational software. During the two-day event, speakers from all over the country discussed the latest trends […]

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How AI-powered chatbots can make real-time payments a reality — Abe at PayThink 2016

This week, Abe co-founder and CEO Rob Guilfoyle headed to New Orleans for PayThink 2016. Presented by PaymentsSource and American Banker, PayThink is the nation’s premier banking technology conference. This year, over 700 attendees and 120 speakers gathered in New Orleans, Louisiana to discuss the latest trends in digital banking and payments, disruptive technologies, and […]

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