AI & Fintech Blog

The latest news & insights from our team of banking, fintech, and AI experts.

WHY ARTIFICIAL INTELLIGENCE IS THE NEXT WAVE IN DIGITAL BANKING’S EVOLUTION

We sometimes take for granted how easy financial institutions (FI) have made it for us to manage our financial lives. In times like these with a pandemic upon us, we realize we can still do most of our banking remotely from our homes. This not only benefits us as consumers, but it also helps the […]

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The Faces of Abe – Patrick Ng

April’s  “Face of Abe” is a self-admitted sugary food addict and the owner of a future celebrity pet. When he’s not satisfying his massive sweet tooth (and working out to offset it) or snapping pics of his playful and photogenic pup Rex, this Abe’r plays a vital role in empowering our client’s conversational banking capabilities. […]

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Questions From Our Last Meeting – Quickly Training a Virtual Financial Assistant to Answer COVID-19 Questions

As a client-based company, the Abe.ai team spends a tremendous amount of time in meetings with current clients and prospects. In both scenarios, we are regularly asked questions or presented issues/opportunities related to conversational banking, artificial intelligence, digital banking integration and much more.  In a new series, we’ll periodically share short recaps of some of […]

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Five Things Financial Institutions Should Consider When Selecting a Conversational AI Provider

The ubiquity of conversational user interfaces including text-based messaging and voice-enabled devices is well documented at this point. The ability to use these conversational  channels for digital self-service is solidly moving from a delight to an expectation, across industries. As this once nice-to-have interface becomes a need-to-have, Conversational AI is not a question of IF […]

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The Faces of Abe – Andrea Bruno

While Abe.ai is an “artificial intelligence” company, there’s a deep team of talented professionals (i.e. real people) from a variety of disciplines that make our engine run smoothly and powerfully. Each month, we will give you an opportunity to get to know one of these “Faces of Abe.” Our first profile features someone that brings […]

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The Path to Earning Millennial Business: Experience & Ease

Of late, there’s plenty of commentary and dialogue surrounding the habits, needs and desires of millennials. And as you very likely already know, they are a highly sought-after consumer for most industries, including financial services.  Disclosure: I’m sharing opinions in this post as both a financial services professional and as a member of the millennial […]

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Catch Us at Bank Innovation Ignite 2020

We are excited to not only be attending, but sponsoring Bank Innovation Ignite 2020. This annual event takes place March 2-3 at the Grand Hyatt Seattle and showcases the up-and-coming technologies that fintech professionals need to gain a competitive edge in the industry. Ignite is a one-of-a-kind event for leading executives and evolving industry innovators […]

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How Conversational AI Can Enhance the Way Financial Institutions Engage with Customers

If you happened to be seated at the table during the recent strategy sessions of almost any bank or credit union in the United States, you would have likely heard several similar topics: customer experience, innovation, retaining/growing customer base, fending off new challengers and financial wellness. The underlying theme in all of these is the […]

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Abe AI’s Newest Sales Pro Can Go the Distance

Warren Dunton is a man of many talents and interests including testing the boundaries of endurance for a good cause. How so you ask? He ran the New York City Marathon this past year to raise money for ALS research. While impressive, it’s because of his knowledge that the sales process can be equal parts […]

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Abe AI Adds a Nation to its Roster

Ok, it’s really a play on his last name and has nothing to do with an actual country, but that doesn’t dampen our excitement for adding talented machine learning professional Michael Nation to the Abe AI team. Michael joins us as a Data Scientist and is applying his talents and expertise to support/enhance Abe AI’s […]

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