AI & Fintech Blog

The latest news & insights from our team of banking, fintech, and AI experts.

The Faces of Abe – Dustin Godin

He listens to a music album from start to finish each day, has a dog called Fish, bleeds teal and orange and is fascinated by code. Take a few minutes to get to know Senior Front End Engineer, Dustin Godin. Where do you call home?  Kissimmee, FL How long have you lived there? Where before? […]

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Considering a Virtual Financial Assistant? Here are the Use Cases that Drive the Highest ROI

If you’re a technology professional with a financial institution (FI), especially in innovation, digital channels or UX, you’ve likely heard about the benefits of an artificial intelligence (AI)-powered chatbot or Virtual Financial Assistant (VFA). Some of you might even be skeptical of these benefits if your FI doesn’t have many millions to invest in the […]

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TTCU Offers Members Voice Banking with New AI-Powered Virtual Financial Assistant

Congratulations are in order for our client (and friends) TTCU Federal Credit Union (TTCU) on the recent launch of their new Virtual Financial Assistant (VFA). Members of the Tulsa-based credit union can now leverage the power of Conversational Artificial Intelligence (AI) to get answers to a wide variety of financial questions via Amazon Alexa and […]

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Juan’s Three Things on Fintech – The Positive Side Effects of Working from Home

Thanks to the pandemic, 2020 has been an unprecedented year for everyone and virtually every industry, including Fintech. We’ve all spent more time at home and many of us have transitioned to working remotely. While this increased time at home has presented many challenges (some of which, like background distractions, you’ll see in this video), […]

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The New Faces of Abe for 2020

While 2020 presented the same challenges for Abe.ai that it did for companies and brands across the globe, we were fortunate to add new team members in several key areas this year. Bringing decades of experience to Abe.ai, these talented professionals have all hit the ground running and we are excited for how they will […]

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The Faces of Abe – Andrew Studnicky

Our  “Faces of Abe” profile for November features someone who, as a veteran of the United States Air Force, has seen quite a bit of our great country.  Along the way, he’s developed a pro-level green thumb, built bots for video games and even become an ordained minister. Say “hi” to Senior Software Engineer,  Andrew […]

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Customer Expectations Today – And What FIs Can Do To Meet Them

We live in a world of “right here, right now” and there is no going backwards.  If anything, we, as digital banking customers, want the speed, quality and functionality of our experiences to all get better and faster.  It is about continual improvement and packing more into the little screen on the little devices and […]

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The Faces of Abe – Rob DiDonna

Our  “Faces of Abe” profile for October features someone who when they aren’t designing user experiences or improving the functionality of our solutions, can be found taking part in a unique mix of hobbies and interests, including piloting flight simulators. Take a few minutes to get to know Rob DiDonna, Conversational Interaction Designer. Where do […]

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Questions From Our Last Meeting – “Do We Need Live Chat or Other Technology Before Deploying a VFA?”

In this installment of “Questions From Our Last Meeting,” we cover a common question that we receive from financial institutions that are considering enhancing or updating their digital infrastructure surrounding what technology, if any, needs to be in place to realize the best value from a Virtual Financial Assistant. Setting the Scene: Date: October 2020  […]

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AI Will Be Bigger Than the Cloud – Here’s Why

Do you remember when “The Cloud” was new? Or, at least the first time you’d heard about it? I can’t tell you the exact first time I heard about the cloud, but I do remember the first time that I realized how important it was. Ginni Rometty is a hero of mine. She is tough […]

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