AI & Fintech Blog

The latest news & insights from our team of banking, fintech, and AI experts.

The Abe.ai Team Continues to Grow – Welcome the New Faces of Abe

As the ways that people manage and engage with money continue to change, our AI-powered conversational banking solutions have continued to evolve and grow. To accommodate this evolution and growth, we’ve recently added a few “New Faces of Abe” to keep pace. These talented professionals bring outstanding experience to our team so that we can […]

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Questions From Our Last Meeting – “Aside From the Technology Itself, What Else Should We Consider When Choosing a VFA Vendor?”

In this installment of “Questions From Our Last Meeting,” we cover a common question that we receive from financial institutions that are considering integrating a Virtual Financial Assistant into their digital banking mix. Setting the Scene: Date: April 2021  Financial Institution (FI) Type: Credit Union Size: $1 billion-5 billion in assets; > 100,000 Members Question: […]

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Juan’s Three Things on Fintech – Are Virtual Financial Assistants Old News?

Now that I have your attention thanks to the title of this post – a Product Evangelist for a company building Virtual Financial Assistants couldn’t possibly be calling them “old news” right? – let me explain.  I recently received an email promoting an upcoming AI conference and the first paragraph stated that this year’s conference […]

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Abe.ai and Lumin Digital Announce Digital Banking Partnership

Our lineup of outstanding partners continues to grow! We are excited to partner with Lumin Digital to offer their clients our Virtual Financial Assistant as part of their leading digital banking solutions. Read the press release below to learn more about this exciting new partnership. FOR IMMEDIATE RELEASE: April 14, 2021         […]

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The Questions FIs Should Ask Themselves When Considering Conversational AI

A recent article by Finextra goes into great detail about why “Conversational Banking Is a Competitive Necessity in a Remote-Everything World.” This perspective is supported by research from Cornerstone Advisors stating that by the end of 2020, the number of mid-sized banks and credit unions that had deployed a chatbot had grown from four to […]

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Abe.ai Wins CreditUnions.com 2021 Innovation Series for Excellence in Member Experience Solutions

We are pleased to announce that Abe.ai’s Virtual Financial Assistant (VFA) has been selected as the winner of the Member Experience category in CreditUnions.com’s 2021 Innovation Series. The fourth annual series pitted us against three other stellar finalists. During a webinar featuring all of the finalists for the Member Experience category, our Co-Founder, Rob Guilfyole, […]

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Abe.ai and Glia Announce Digital Banking Partnership

We are very excited to announce our new partnership with Glia. Read our press release below to learn more about how this integration of two innovative technologies will provide financial institutions with a powerful customer service experience. FOR IMMEDIATE RELEASE: March 11, 2021 ABE.AI AND GLIA ANNOUNCE DIGITAL BANKING PARTNERSHIP Collaboration Provides Financial Institutions Seamless […]

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Download Our Free eBook: How Natural Language Understanding Drives the Virtual Financial Assistant

Interested in learning more about one of the key driving forces of our Conversational Banking solutions? In this eBook, you’ll learn how Abe.ai’s proprietary platform, Conversate, utilizes Natural Language Understanding to create, maintain and train our always-learning Virtual Financial Assistant to create a truly intuitive solution that provides operational efficiencies for financial institutions while simplifying […]

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The Faces of Abe – Dustin Godin

He listens to a music album from start to finish each day, has a dog called Fish, bleeds teal and orange and is fascinated by code. Take a few minutes to get to know Senior Front End Engineer, Dustin Godin. Where do you call home?  Kissimmee, FL How long have you lived there? Where before? […]

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Considering a Virtual Financial Assistant? Here are the Use Cases that Drive the Highest ROI

If you’re a technology professional with a financial institution (FI), especially in innovation, digital channels or UX, you’ve likely heard about the benefits of an artificial intelligence (AI)-powered chatbot or Virtual Financial Assistant (VFA). Some of you might even be skeptical of these benefits if your FI doesn’t have many millions to invest in the […]

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