Posts By: wpengine

The latest news & insights from our team of banking, fintech, and AI experts.

Are your chatbots dropping Easter eggs?

This post first appeared on VentureBeat.com. Chatbots are talking up a storm. Some are making sense; most aren’t. In the era of conversational UI, every word matters. The conversational copy you write will define your bot’s personality and amplify your company’s brand. As you build your bot, it’s important to consider how conversational copy can […]

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A bot walks into a bank…

This past April, it wasn’t Steve Jobs on stage, it was Mark Zuckerberg. At the annual F8 developers conference, Facebook announced the opening up of its Messenger API, meaning that the social network was betting big on bots. For today’s banking executives, this “app” thing has now become this “bot” thing. Conversation is the new UI As […]

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Tips for Slack bot onboarding

This post first appeared on VentureBeat.com. 2.5 million people use Slack on a daily basis. As usage grows, we are only going to see more bots arrive in the Slack app Store and greater admin control of Slack integrations. According to the Slack Platform Roadmap for Developers, it’s a key priority of Slack to make […]

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