Posts By: Mason Moore

The latest news & insights from our team of banking, fintech, and AI experts.

The Faces of Abe – Lucas Pasqualin

Our  “Faces of Abe” profile for August features a self-described nerd, combat sport aficionado, hopeful world traveler and someone capable of being productive in extremely small spaces. Say “hi” to Lucas Pasqualin, Senior Machine Learning Engineer. Where do you call home? San Francisco, California How long have you lived there? Where before? I took the […]

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How It Works: Conversational A.I.

Welcome to our new series – “How It Works” – where we take a quick inside look at how some elements of our Conversational Banking solutions work. In the first installment, we examine how Conversational AI recognizes requests and continuously learns to better serve users. If you’re interested in learning more about how our Conversational […]

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Free White Paper: The Next Generation of Conversational Banking

The advancement in Conversational Artificial Intelligence (AI) is changing every industry, including retail banking. This technology has the power to alter the relationship between financial institutions and their customers in ways that weren’t possible before. Thanks to these advancements in Conversational AI capabilities, financial institutions have the ability to interact with their customers through the […]

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The Faces of Abe – Kristin Flentke

Salsa dancer, violin instructor, yoga enthusiast and….metrics/analytics/data guru? Our Faces of Abe feature for July is a person of many interests and talents with a knack for deftly switching between the left and right brain. Say “hello” to Kristin Flentke, Engagement Manager.  Where do you call home?  I live in the College Park area of […]

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The Faces of Abe – Kody Peterson

This month’s “Faces of Abe” features someone who initially thought their career would take place on a stage, but then took a somewhat ironic path to technology. When not ensuring that our systems are running as smoothly and efficiently as possible, this newlywed can be found taking on complex home projects and listening to a […]

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Questions From Our Last Meeting – Integration with Third Party Chat & Messaging Providers

In this installment of “Questions From Our Last Meeting,” we cover how we integrate with chat and messaging providers. These offerings, from companies like Salesforce, Glia and Liveperson, are the natural evolution of the contact center from primarily phone communication to digital conversations and are great channels for your customers to speak with your support […]

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The Faces of Abe – Jordan Manning

Our  “Faces of Abe” profile for May features  a self-described “number cruncher extraordinaire” who’s been with Abe.ai long enough to have experienced most, if not all of our growth (and office locations) over the past four years. When he’s not enjoying the outdoors, he’s working hard to make our conversational banking solutions smarter and more […]

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The Faces of Abe – Patrick Ng

April’s  “Face of Abe” is a self-admitted sugary food addict and the owner of a future celebrity pet. When he’s not satisfying his massive sweet tooth (and working out to offset it) or snapping pics of his playful and photogenic pup Rex, this Abe’r plays a vital role in empowering our client’s conversational banking capabilities. […]

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Questions From Our Last Meeting – Quickly Training a Virtual Financial Assistant to Answer COVID-19 Questions

As a client-based company, the Abe.ai team spends a tremendous amount of time in meetings with current clients and prospects. In both scenarios, we are regularly asked questions or presented issues/opportunities related to conversational banking, artificial intelligence, digital banking integration and much more.  In a new series, we’ll periodically share short recaps of some of […]

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The Faces of Abe – Andrea Bruno

While Abe.ai is an “artificial intelligence” company, there’s a deep team of talented professionals (i.e. real people) from a variety of disciplines that make our engine run smoothly and powerfully. Each month, we will give you an opportunity to get to know one of these “Faces of Abe.” Our first profile features someone that brings […]

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