Posts by Juan Romera

Five Things Financial Institutions Should Consider When Selecting a Conversational AI Provider

The ubiquity of conversational user interfaces including text-based messaging and voice-enabled devices is well documented at this point. The ability to use these conversational  channels for digital self-service is solidly moving from a delight to an expectation, across industries. As this once nice-to-have interface becomes a need-to-have, Conversational AI is not a question of IF … Continue reading “Five Things Financial Institutions Should Consider When Selecting a Conversational AI Provider”

in Blog

How Conversational AI Can Enhance the Way Financial Institutions Engage with Customers

If you happened to be seated at the table during the recent strategy sessions of almost any bank or credit union in the United States, you would have likely heard several similar topics: customer experience, innovation, retaining/growing customer base, fending off new challengers and financial wellness. The underlying theme in all of these is the … Continue reading “How Conversational AI Can Enhance the Way Financial Institutions Engage with Customers”

in Blog

Abe AI and Trailhead Credit Union Partner to Launch Amazon Alexa Skill

Abe AI and Trailhead Credit Union Partner to Launch Amazon Alexa Skill We are excited to announce our latest partnership with Trailhead Credit Union as we launch across multiple voice platforms, opening up new levels of convenience, support, and engagement for their members on Amazon Alexa and Google Home. “Trailhead Credit Union has made an … Continue reading “Abe AI and Trailhead Credit Union Partner to Launch Amazon Alexa Skill”

in Blog

Juan Romera
@