The latest news & insights from our team of banking, fintech, and AI experts.
If you’re a technology professional with a financial institution (FI), especially in innovation, digital channels or UX, you’ve likely heard about the benefits of an artificial intelligence (AI)-powered chatbot or Virtual Financial Assistant (VFA). Some of you might even be skeptical of these benefits if your FI doesn’t have many millions to invest in the […]Read
Thanks to the pandemic, 2020 has been an unprecedented year for everyone and virtually every industry, including Fintech. We’ve all spent more time at home and many of us have transitioned to working remotely. While this increased time at home has presented many challenges (some of which, like background distractions, you’ll see in this video), […]Read
Webinars, webinars and more webinars. The struggle is real because without conferences, every service provider in fintech and digital banking seems to be holding webinars (yes, guilty here as well!). And let’s be honest, there’s no shortage of great topics to present/discuss right now including the impact of COVID-19 on financial services, personalization, open banking, […]Read
As Abe.ai’s Product Evangelist, a vital part of my role is attending conferences, speaking on panels/roundtable discussions, participating in webinars and staying on top of trends in the financial services industry in general. Just as we were all gearing up for the 2020 spring conference season in digital banking and fintech, the pandemic hit and […]Read
The ubiquity of conversational user interfaces including text-based messaging and voice-enabled devices is well documented at this point. The ability to use these conversational channels for digital self-service is solidly moving from a delight to an expectation, across industries. As this once nice-to-have interface becomes a need-to-have, Conversational AI is not a question of IF […]Read
If you happened to be seated at the table during the recent strategy sessions of almost any bank or credit union in the United States, you would have likely heard several similar topics: customer experience, innovation, retaining/growing customer base, fending off new challengers and financial wellness. The underlying theme in all of these is the […]Read
Abe AI and Trailhead Credit Union Partner to Launch Amazon Alexa Skill We are excited to announce our latest partnership with Trailhead Credit Union as we launch across multiple voice platforms, opening up new levels of convenience, support, and engagement for their members on Amazon Alexa and Google Home. “Trailhead Credit Union has made an […]Read