The latest news & insights from our team of banking, fintech, and AI experts.
Artificial intelligence (AI) is pervasive in the financial services world. Banks, especially large ones, are spending millions of dollars on deploying AI into many facets of their businesses. Self-service for the consumer and small business segments are areas where we see many AI applications being offered by the top retail banks. Virtual assistants (VAs) like […]Read
We live in a world of “right here, right now” and there is no going backwards. If anything, we, as digital banking customers, want the speed, quality and functionality of our experiences to all get better and faster. It is about continual improvement and packing more into the little screen on the little devices and […]Read
We sometimes take for granted how easy financial institutions (FI) have made it for us to manage our financial lives. In times like these with a pandemic upon us, we realize we can still do most of our banking remotely from our homes. This not only benefits us as consumers, but it also helps the […]Read