The Abe Blog

The latest banking, fintech, and chatbot news and insights from our team of data scientists, developers, and finance experts.

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Questions From Our Last Meeting – Quickly Training a Virtual Financial Assistant to Answer COVID-19 Questions

As a client-based company, the Abe.ai team spends a tremendous amount of time in meetings with current clients and prospects. In both scenarios, we are regularly asked questions or presented issues/opportunities related to conversational banking, artificial intelligence, digital banking integration and much more.  In a new series, we’ll periodically share short recaps of some of … Continue reading “Questions From Our Last Meeting – Quickly Training a Virtual Financial Assistant to Answer COVID-19 Questions”

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Five Things Financial Institutions Should Consider When Selecting a Conversational AI Provider

The ubiquity of conversational user interfaces including text-based messaging and voice-enabled devices is well documented at this point. The ability to use these conversational  channels for digital self-service is solidly moving from a delight to an expectation, across industries. As this once nice-to-have interface becomes a need-to-have, Conversational AI is not a question of IF … Continue reading “Five Things Financial Institutions Should Consider When Selecting a Conversational AI Provider”

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The Path to Earning Millennial Business: Experience & Ease

Of late, there’s plenty of commentary and dialogue surrounding the habits, needs and desires of millennials. And as you very likely already know, they are a highly sought-after consumer for most industries, including financial services.  Disclosure: I’m sharing opinions in this post as both a financial services professional and as a member of the millennial … Continue reading “The Path to Earning Millennial Business: Experience & Ease”

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Catch Us at Bank Innovation Ignite 2020

We are excited to not only be attending, but sponsoring Bank Innovation Ignite 2020. This annual event takes place March 2-3 at the Grand Hyatt Seattle and showcases the up-and-coming technologies that fintech professionals need to gain a competitive edge in the industry. Ignite is a one-of-a-kind event for leading executives and evolving industry innovators … Continue reading “Catch Us at Bank Innovation Ignite 2020”

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How Conversational AI Can Enhance the Way Financial Institutions Engage with Customers

If you happened to be seated at the table during the recent strategy sessions of almost any bank or credit union in the United States, you would have likely heard several similar topics: customer experience, innovation, retaining/growing customer base, fending off new challengers and financial wellness. The underlying theme in all of these is the … Continue reading “How Conversational AI Can Enhance the Way Financial Institutions Engage with Customers”

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Veteran Marketing and Communications Professional Joins Abe AI

We are pleased to share that Mason Moore has recently joined Abe AI as Director of Marketing. He has a diverse background with experience in both agency and corporate marketing. He brings expertise in strategic planning, business development, advertising, media relations, community relations, event planning, promotions, social media strategy, crisis communications, and internal communications to … Continue reading “Veteran Marketing and Communications Professional Joins Abe AI”

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Abe AI Shares Conversational Banking Solutions at Money20/20

Our very own Juan Romera and Vanessa Luis recently had the pleasure of attending the Money20/20 conference in Las Vegas alongside our colleagues and friends from Envestnet | Yodlee to share the conversational AI solutions that we offer financial institutions. “Money20/20 is where the Payments, FinTech and Financial Services ecosystem unites to create and explore … Continue reading “Abe AI Shares Conversational Banking Solutions at Money20/20”

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