AI & Fintech Blog

The latest news & insights from our team of banking, fintech, and AI experts.

Congrats to Rocky Mountain Law Enforcement Federal Credit Union!

Colorado-Based Credit Union Launches New Virtual Financial Assistant  Colorado’s law enforcement officers and their families now have an even more convenient way to get answers to their most common banking questions thanks to the new AI-powered Virtual Financial Assistant (VFA) now available on Rocky Mountain Law Enforcement Federal Credit Union’s (RMLEFCU) web site.  Their members can now conveniently get answers to frequently asked questions […]

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Banking UX Will Be Conversational

When demoing or discussing our Conversational AI solutions with prospective financial institution (FI) clients, one of the first questions we typically hear is “Can’t our customers already do these things with online banking or the mobile app?” The answer is of course, “most likely,” but it leads us to ask them the real question – “are they?”     While the pandemic has accelerated digital adoption, there is still room to grow usage of digital tools, especially for more advanced use cases.  Conversational AI shouldn’t […]

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WyHy Federal Credit Union Launches New AI-Powered Virtual Financial Assistant

Congratulations are in order for our client (and friends) WyHy Federal Credit Union (WyHy) on the recent launch of their new AI-powered Virtual Financial Assistant. Their members can now conveniently get answers to frequently asked questions 24/7/365 and when needed, be seamlessly transferred to a live Member Service Advisor for further assistance.    With their new Virtual Financial Assistant (VFA), visitors […]

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Rob Guilfoyle & Eric Hochstadt Demo on Behalf of Envestnet | Yodlee at Finovate Fall 2021

Our very own Rob Guilfoyle (Co-Founder) and Eric Hochstadt (Head of Product) conducted a demonstration of how hyper-personalized financial insights and goals-based micro-savings applications can be effectively delivered via Conversational AI technology during the recent Finovate Fall 2021 conference. This demo illustrates how when these three powerful capabilities are combined, it’s just like having a […]

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We Hope to See You Soon (In-Person or Virtually) – Abe.ai Fall Event Schedule

The Abe.ai team has a very busy Fall 2021 on tap as we are sponsoring and/or participating in several top industry events and conferences. With a mix of in-person and virtual events, these events present a great opportunity to chat with us to learn more about our Conversational Banking solutions as well as offering tremendous […]

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Abe.ai’s Juan Romera Discusses Hyper-Personalized Banking on Envestnet | Yodlee’s Launchpad Podcast

Our Product Evangelist Juan Romera recently sat down (virtually) with our friend Mike Langford, the host of Envestnet | Yodlee’s Launchpad podcast, to discuss “How Conversational AI is Driving Hyper-Personalized Banking Experiences.”  Listen below to hear Juan share his thoughts on how financial institutions of all sizes and types can leverage the power of AI […]

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Improved Customer Engagement and Cost Savings at the Same Time? It’s Possible!

The recent pandemic has fast-tracked the already rapid digital transformation of the financial services industry. In doing so, it has created a conundrum for many mid-to-small sized financial institutions (FI) – how to maintain a high level of customer service and increase customer engagement while also creating operational efficiencies (i.e. reducing costs, relieving over-burdened contact […]

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Rob Guilfoyle Featured on Envestnet | Yodlee’s Launchpad Podcast

Our fearless leader (and Co-Founder) Rob Guilfoyle recently joined Mike Langford, the host of Envestnet | Yodlee’s Launchpad podcast, to discuss “How Engagement Tools Powered by Artificial Intelligence Are Enhancing Banking Customer Experience.”  Listen below to hear Rob and Mike examine the changing landscape of digital customer service and how AI is leading the charge.  […]

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How Community Financial Institutions Can Compete with Mega Banks When it Comes to AI

Artificial intelligence (AI) is pervasive in the financial services world.  Banks, especially large ones, are spending millions of dollars on deploying AI into many facets of their businesses.  Self-service for the consumer and small business segments are areas where we see many AI applications being offered by the top retail banks.  Virtual assistants (VAs) like […]

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The Abe.ai Team Continues to Grow – Welcome the New Faces of Abe

As the ways that people manage and engage with money continue to change, our AI-powered conversational banking solutions have continued to evolve and grow. To accommodate this evolution and growth, we’ve recently added a few “New Faces of Abe” to keep pace. These talented professionals bring outstanding experience to our team so that we can […]

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