How Secure Are Chatbots?
Chatbots are the hottest new digital technology, and it’s not hard to see why. By providing a user-friendly conversational experience across multiple messaging channels, chatbots open up opportunities for brands to engage more directly and frequently with their customers in ways that feel more genuine and personal. As a result, chatbots are poised to disrupt … Continue reading “How Secure Are Chatbots?”
Bot Thoughts from the World’s Largest Fintech Conference
Money20/20 is the world’s largest fintech conference. Because banking is always cited as a use case of bots, I wanted to share my thoughts on what’s happening in the space. My single biggest takeaway from Money20/20 Intelligent conversational software will eliminate the cognitive load required to plan and manage a person’s financial life. These intelligent … Continue reading “Bot Thoughts from the World’s Largest Fintech Conference”